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    How to install and initialize MINT for the first time on iOS 9 and up

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     To install and initialize the Hancock MINT App for the first time:

    1. Browse to https://one.hancocksoftware.com on your iPad.
    2. Log on using the username and password provided to you.  If you do not have a username and password, please contact your account administrator or contact support@hancocksoftware.com
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    3. Tap Download. You will see a warning message that this is an "Untrusted Enterprise Developer." Click Cancel and dismiss this warning. Steps below will remedy this issue.  
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    4. Tap Install.

    Click the Home button to view the App loading on your iPad.

    Important: Once Hancock MINT is fully loaded, Apple security requires you to verify that you trust this App. To trust the App:

    1. Open the Settings App on your iPad.
    2. Under General settings, locate Device Management on the right-hand side of the screen.  
      Note: It can take a few minutes for Hancock Software to display.
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    3. Tap Hancock Software, Inc. to the right of Device Management.
    4. Tap Trust Hancock Software.
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    5. Tap Trust.
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    The Hancock MINT App is now ready to initialize. Complete the following steps to use MINT:

    1. Open the MINT App on your iPad. This step can take up to 20 minutes as it loads several universal catalogs. Be patient.
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    2. After all catalogs are uploaded, your home page displays. If accounts have been assigned to you, these will display. Otherwise, you will see a clean page.
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     From your Home page, you can now create new files or update existing ones.

     

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