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    Error "Window/Dialog style could not be loaded"


    "Window/Dialog style could not be loaded" message when viewing WAP in Google Chrome browser

    When using Google Chrome to view Hancock WAP Online, setting the Zoom to any setting other than 100% may result in a Dialog Box or Pop-up opening with the message:

    "Window Dialog style could not be loaded"

    To resolve this issue:

    - Select "Settings" (or the three horizontal dots on the upper right of the screen)

    - Change the Zoom to 100%.



    If this does not work, you may need to block the alert via the 'Alert Control Extension': Click here

    1. Please select the Alert extension, and go to "Manage Extensions"


    2. Select "Extension Options"


    3. And change the Alert Control radio button from "Allow" to "Block"


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